Stuck on a hill?

Write to us. A person writes back, usually within two days.

It helps to tell us

What you were doing, and which Plinkle you were playing.
What happened. A screen recording helps a lot.
Which iPhone or iPad. The model is enough.

Try these first.

Getting your purchases back

Open Settings in Morrow and tap Restore purchases. Make sure you're signed in to the App Store with the Apple account you bought with.

Moving to a new iPhone or iPad

Restore purchases brings your purchases back. Your progress is saved with us whenever you're online, so play once on your old one with internet on before you switch.

Game Center

Leaderboards and achievements use Game Center. If they don't show, check that you're signed in to Game Center in Settings on your iPhone or iPad.

Something is missing

If progress or a purchase didn't come across, write to us and we'll help bring it back.

Looking for how to play, or what the full game adds? Read the questions